Not impressed with customer service
I ordered this in January for my daughters birthday. I assumed it would arrive around the end of February/beginning of March. March can and went still nothing. Waited until May. I contacted customer service to see what the hold up was. I was informed, with no apology, that the style I had ordered was no longer being produced. I was offered a replacement style with no explanation as to why I wasn't contacted about the issue even after I asked why no one called or emailed me. So they were basically going to keep my money without sending a replacement or even calling me if I hadn't contacted them. My daughter got her toy and is happy but I will never purchase another product from this company.
Did you purchase this for yourself or as a gift?Gift
Are you Satisfied overall with this product? No
Would you recommend this to a friend? No